Variance team has customized vTiger CRM version 6.1 for one of the biggest telecom company in africa. Customer was looking to implement a CRM system to manage their enterprise customer. this CRM approach B2B customer for lead generation to billing.
Feature implemented in the CRM
Order management with Service request implementation
Add-ons package development
API integration with BSS (Telecom billing system)
API request/Response Log management
extensive Reporting module
Tools and Technology
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