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Telecom Industry

  /  Telecom Industry

Case Study For Telecom Industry

Variance team has customized vTiger CRM version 6.1 for one of the biggest telecom company in africa. Customer was looking to implement a CRM system to manage their enterprise customer. this CRM approach B2B customer for lead generation to billing.

Project Screenshot

Feature implemented in the CRM

Lead,Opportunity,Quote management
Order management with Service request implementation
Add-ons package development
API integration with BSS (Telecom billing system)
API request/Response Log management
extensive Reporting module

Tools and Technology

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