Intuitive CRM to manage your contact center integrated with PBX System.
Fully Automated CRM with Responsive layout.
How It Works?
Sales Agent Operation Flow
Service Agent Operation Flow
360 Degree View Of Callcenter CRM
Lead Integration
Admin Interface
Agent Interface
Analytics
Feature HighLights
Call Campaigns/ Auto-Dial
Click-to-Dial
Call Recording
Call Transcription
Add Notes During Call
Voicemail Drop
Local Outbound Caller ID
Live Call Monitoring
Caller Context
Call Transfers & Forwarding
Call Scripts
Call Reminders
Call Logging
Call Analytics & Report
Inbound/Outbound SMS
Notifications
CRM Integration
Integrated CRM Features
Auto-Display customer information on call
Agent script Management
Call Disposition Synchronization
CallBack Integrated with CRM Calendar
Customer 360 view from agent
On Call Send SMS/Email
What Do We Offer?
Theme based Call-center CRM solution
Select available theme for your Contact Center or Call Center CRM solutions.
Complete Installation and Configuration of CRM with PBX
CRMTiger team will install CRM and PBX system on your Cloud server with configuration
Training
The Expert CRMTiger team will train the customer's team mainly Agents and Administrators on how to use Call Center CRM to get the best output for their business.
Technology Selection
CRM Software
vTiger CE (Latest Version)
PBX(Dialer) Software
VICIDial or FreepBX
Pricing
CallCenter CRM pricing rely on selection of following features,
Themes
CRM Features
PBX Features
Dialer Features
Agent Interface modification requirement
Trusted Customers
Contact Us About
what happens next?
Our sales manager reaches you out within a few days after analyzing your business requirements
Meanwhile, we sign an NDA to ensure the highest privacy level
Our pre-sale manager presents project estimates and approximate timeline