Company is telecom operator provide pre-paid and post paid mobile services. company looking for the CRM to manage all activity like recharge, Add-ons, new mobile handset sell etc.
Company needs to implement CRM for customer management, opportunity management, order management etc…
CRM should operate various activity like Add-on, Device sell, recharge, CUG Plan etc.
CRM should integrated with the Billing system to generate the bill for pre-paid and post-paid customers.