CRM for Call Centers

Intuitive CRM to manage your contact center integrated with PBX System
Fully Automated CRM with Responsive layout
call center crm

How It Works?

crm functions flow
Sales Agent Operation Flow
crm screen
Service Agent Operation Flow
crm screen
crm functions flow

360 Degree View Of Callcenter CRM

Feature HighLights

Call Campaigns/
Auto-Dial
Click-to-Dial
Call Recording
Call Transcription
Add Notes
During Call
Voicemail Drop
Local Outbound
Caller ID
Live Call
Monitoring
Caller Context
Call Transfers
& Forwarding
Call Scripts
Call Reminders
Call Logging
Call Analytics
& Report
Inbound/Outbound
SMS
Notifications
CRM Integration
Integrated CRM Features
  • Auto-Display customer information on call
  • Agent script Management
  • Call Disposition Synchronization
  • CallBack Integrated with CRM Calendar
  • Customer 360 view from agent
  • On Call Send SMS/Email
crm screen
crm screen
What Do We Offer?
  • Theme based Call-center CRM solution
    Select available theme for your Contact Center or Call Center CRM solutions
  • Complete Installation and Configuration of CRM with PBX
    CRMTiger team will install CRM and PBX system on your Cloud server with configuration
  • Training
    The Expert CRMTiger team will train the customer's team mainly Agents and Administrators on how to use Call Center CRM to get the best output for their business.

Our Customer's Remark

Easy to use, Flexible CRM solutions made
specifically for our needs.
#contact center #Retail call center #ContactCenter CRM for
Retail supply
icon

Technology Selection

CRM Software

vTiger CE (Latest Version)

PBX(Dialer) Software

VICIDial or FreepBX

Pricing

CallCenter CRM pricing rely on selection of following fetures,
  • Themes
  • CRM Features
  • PBX Features
  • Agent Interface modification
    requirement
  • Dialer Features
img

It all starts with a connection.

Get in touch and let us know how we can help!

If you have any query or questions, drop us a line to let us know how we can help or learn more about our services. We’ll aim to get back to you quickly.