Service Cloud

With a service cloud you can get all experts and their favorite channel of communication in one place which helps you to solve problems faster.

Features of Service Cloud

Engage with customers on their favorite channels like chat,email,communities.
Put all your digital interactions in one place.
Serve faster with automated workflows like omni channel and escalation rules.
Scale support with AI-powered chatbots.
Enhance call center management with smart productivity tools like Quick text,Macros,CTI etc.
With knowledge base embedded into the agent console, agents can easily find access and deliver the right answers to the customers.

Service Cloud Service Offering from Variance

Service Cloud Consulting

As a preferred Salesforce cloud service provider, we assist in the best roadmap, strategy, tool selection, and Service Cloud solution design.At VIPL Our salesforce certified consultant will help you with the recommendations about how to set up a service cloud with your existing system that enhances productivity.

Service Cloud Implementation

If you plan to offer a more personalized customer experience to your end-users via bots or agents, we can help you with it.At VIPL we will help you with salesforce service cloud implementation in your business system and set you up to deliver outstanding customer support to your consumers.

Service Cloud Customization

To keep your service cloud updated and functional with the latest features and speed, At VIPL we help you with the most satisfactory maintenance and support services. If any hidden glitches or errors arrive in the cloud platform, you can rely on us. We are here to serve you 24/7.