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CRM Integration with ViciDial using Single sign-on

Variance believe in making things easy to save time and increase productivity. With ViciDial connector with various opensource and Hosted CRM help sales team,call-center agents to manage all calling activities from one screen.

Advantages of ViciDial Integration with CRM


Usability
  • Single Sign-on
  • Auto redirection of CRM Contact screen based on incoming phone number

Review the view of Integration here :

frame

Data Synchronization


Sync. ViciDial Campaign with CRM Campaign



Sync. ViciDial List with CRM List



Sync. Disposition of ViciDial with CRM Lead/Contact Status



Sync. ViciDial contacts with CRM Lead/contacts



Call & Logging features


Click to Call from CRM



Call Recording with all details



Dialing features


Auto Dial from vicidial reflect to CRM. means it will automatically redirect to screen in CRM based on dialled number



Transfer Call to another agent from same screen



Pause Ongoing call



Predictive dialing from ViciDial



Power dialing from ViciDial




Supported(Compatible) version of CRM

ViciDial Integration with CRM support following CRM flavours


  • vTiger Community
  • SugarCRM community
  • SuiteCRM community
  • SalesForce
  • Dynamics CRM
  • X2CRM
  • Sales force
  • Odoo
  • Agile
  • PipeDrive
  • Zoho
  • Microsoft Dynamics
  • Other popular CRM software

Watch the Video of our integration with one of instance of vTiger CRM


Do You Need More Information ?

For any further information / query about our service or any requirement ,
Please email us at info@varianceinfotech.com OR
Call us on +1-630-861-8263, Alternately you can request for information by filling up Contact Us

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