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Salesforce Elastix Integration

Streamline Your Communication and Customer Relationship Management

Are you seeking to elevate your business communication and enhance customer relationship management? Look no further! Our Salesforce Elastix Integration is the solution you've been searching for.


What is Salesforce Elastix Integration?

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Our Salesforce Elastix Integration is a powerful tool that seamlessly connects Salesforce, the world's #1 CRM platform, with Elastix, a robust open-source telephony system. This integration empowers your team to harness the full potential of both platforms, resulting in improved productivity, enriched customer engagement, and superior data management.


Click-to-Call Integration

Initiate phone calls directly from your Salesforce CRM with a single click. No more manual dialing, saving time and minimizing errors.


Automatic Call Logging

Every call is automatically logged in Salesforce, providing your team with comprehensive interaction records for better customer insights and follow-ups.


Real-time Data Sync

Ensure your customer data is always up-to-date with real-time synchronization between Salesforce and Elastix.

Enhanced Reporting

Access detailed call analytics and reports within Salesforce, empowering informed decisions based on call data.

Enhanced Customer Experience

Deliver a personalized and efficient customer experience with easy access to customer information during calls.

Simplify the Click to Call Experience

  • Enhance the efficiency and effectiveness of your sales
  • Improve customer service operations
  • Initiate calls directly from within Salesforce
  • Eliminates the need to manually dial phone numbers
  • Operate Click to call from any screen of Salesforce

Intuitive Incoming Call Popup

  • Fetch and display relevant information
  • Customized Popup information
  • Easy action item (Leads/Manage ticket etc..)
  • Automatic Case Creation
  • Easy and customized popup

Call Logging Experience

  • Enhance the security of logging calls.
  • Access call recording from within Salesforce.
  • Automate Call logging on every incoming/outgoing calls.
  • Intuitive call recording experience.

Elastix Integration support for Mobile Apps

  • Elevate your apps with PBX integration!
  • Get caller details in call pop-ups.
  • Stay organised with communication tracking.
  • Ensure clear contact display.
  • Dive into your call history on mobile.
“ The integration of Salesforce and Elastix has truly transformed our business. Prior to implementing this integration, we faced challenges in efficiently managing customer interactions. Our sales teams operated in silos, resulting in missed opportunities. ”

–Ophir, Netvill Ltd

Why Choose Our Integration?


Seamless Integration

Our solution is designed for ease of use, ensuring a hassle-free integration process.


Increased Efficiency

Reduce manual data entry and improve overall workflow efficiency.


Better Customer Insights

Access a 360-degree view of your customers, leading to improved service and sales opportunities.



Save time and money by streamlining communication and reducing errors.

Our Happy Customer

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Get Started Today

Experience the benefits of Salesforce Elastix Integration and elevate your customer relationship management to new heights. Reach out to our experts to learn more and request a demo.To discover how our integration can transform your business.

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Frequently Asked Questions

  • What is Elastix?

    Elastix is an open-source Unified Communications Server software that combines various communication tools, including voice, video, instant messaging, and email. It serves as a robust telephony system for businesses.

  • How does Salesforce Elastix Integration benefit my business?

    Our integration streamlines communication by connecting your CRM with Elastix, providing features like click-to-call, automatic call logging, real-time data sync, and improved reporting. This results in enhanced customer engagement, better insights, and improved efficiency.

  • Is the integration compatible with my existing Salesforce and Elastix setups?

    Our Salesforce Elastix Integration is designed to work seamlessly with your existing Salesforce CRM and Elastix telephony system. We offer customization options to ensure a tailored fit for your specific needs.

  • What is the installation process for this integration?

    The installation process is straightforward and hassle-free. Our experts will guide you through the setup, ensuring minimal disruption to your operations.

  • How can I get started with Salesforce Elastix Integration?

    To get started, simply Contact Us today. Our team will provide you with all the information you need, including a demo of the integration's capabilities.

  • Is there ongoing support and maintenance?

    Yes, we provide ongoing support and maintenance to ensure that your integration runs smoothly. Our team is available to assist with any questions or issues you may encounter.

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What happens next?

  • Our sales manager reaches out to you within a few days after analyzing your business requirements.
  • Meanwhile, we sign an NDA to ensure the highest level of privacy.
  • Our pre-sale manager presents project estimates and an approximate timeline.

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