Client Profile

Organization provides powerful messaging technologies and web services to the customers in education and health care, using the strong platform of voice, fax, email, and SMS texting.Greater than 20 years of experience, the organization continuously grows the technologies to offer simple to apply solutions to get businesses across all companies.
Company’s effective API web services combine in any current application or web based platform.
By one to one transactional messaging to mass alerts, organization guarantees communications are usually transferred properly and allowing companies to help relay essential data for their audiences.

Project Screenshots


Case Study Video

Business Needs

  • Company was using existing CRM of OpenBOX to manage sales, generate Leads etc… But OpenBOX doesn’t have the feature like Click-to-Call integration, Workflow management.
  • OpenBOX was the cloud service means implemented on “SaaS”. So any business changes to the Messaging service company it cost them lot. Also Messaging Service Company has to pay per user to use the OpenBOX CRM.
  • To avoid above problem company decide to migrate to open source CRM product implemented on their premises. After all survey in market and checking the feature company decide to go with the vTiger System.

The Solution

Variance Infotech provided the solution to Customize vTiger System as well migration of your data from Legacy system created in OpenBOX Following is the list work done by Team Variance:


  • Customization of Organization, Contact and Opportunity.
  • Development of Customized Module known as “Candidate form” and related to the event, that element kept information event wise
  • Calendar customization
  • Comments customization (Most comments readable for all connected entity parent entity, e.g. comments on Business readable to associated contact and vice versa.)
  • Customization for the modules opportunity, document, quote etc.

Data Migration

  • Data migration is the important aspect for any company who is using the legacy system since many times.
  • Variance Infotech’s professional group maintain on top of constraint and migrate the information that will not impact the company’s normal procedure
  • We utilized vTiger web service to synchronizing the actual modules of legacy system with vTiger system. We produced a window service that works with regular interval and look at the inserted/updated information on legacy system and also progress the record based upon changed date.

Tools and Technology

vTiger version 5.4, mySQL
Windows c# Framework 4.0 for windows service